Terms & Conditions

By accessing or using the Guardia Platform Suite ("the Platform"), creating an account, or clicking to accept these terms, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization, and "you" refers to that organization.

If you do not agree to these terms, you must not access or use the Platform.

The Platform provides enterprise workplace compliance, HR operations, employee records management, incident management, training and acknowledgment workflows, forms management, and AI-powered chemical safety (SDS) services. Features available to you depend on your organization's subscription, entitlements, and the role assigned to you by your organization's administrator.

You must provide accurate, complete registration information and keep your credentials confidential. You are responsible for all activity that occurs under your account. Access to organizational data is governed by role-based permissions administered by your organization; you agree not to attempt to circumvent access controls, tenant boundaries, or security measures.

You must promptly notify your administrator or us of any unauthorized use of your account or any other breach of security.

You agree not to:

• Use the Platform for any unlawful purpose or in violation of applicable regulations;
• Upload malicious code, attempt to probe or breach security, or interfere with Platform operation;
• Access data belonging to another tenant or user without authorization;
• Misrepresent compliance records, signatures, acknowledgments, or audit evidence;
• Resell, sublicense, or provide access to the Platform to third parties without written consent;
• Use automated means to scrape or extract data outside documented APIs.

Your organization retains ownership of all data it submits to the Platform, including employee records, incident reports, forms, signatures, and acknowledgment evidence ("Customer Data"). You grant us a limited license to host, process, and display Customer Data solely to provide the services.

Compliance records (e.g., signed acknowledgments, audit trails, certificates) are maintained with integrity controls. You agree not to request alteration of finalized audit evidence except through lawful correction processes.

Certain features use artificial intelligence to generate summaries, recommendations, or extracted data (for example, SDS document extraction and compliance insights). AI output is provided to assist — not replace — professional judgment. You are responsible for reviewing AI-generated content before relying on it for regulatory, safety, or employment decisions.

The Platform, including its software, design, trademarks, and documentation, is owned by us or our licensors and is protected by intellectual property laws. Except as expressly permitted, no rights are granted to you in the Platform.

Access to the Platform is provided under the subscription or order agreement between us and your organization. Fees, billing terms, and service levels are governed by that agreement. We may suspend access for non-payment following notice.

We maintain administrative, technical, and organizational safeguards designed to protect Customer Data, including tenant isolation, role-based access control, encryption in transit, and audit logging. No system is perfectly secure; you must also maintain reasonable security practices on your side.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE PLATFORM SUPPORTS — BUT DOES NOT GUARANTEE — YOUR COMPLIANCE WITH OSHA, EMPLOYMENT, OR OTHER LAWS; RESPONSIBILITY FOR LEGAL COMPLIANCE REMAINS WITH YOUR ORGANIZATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOUR ORGANIZATION FOR THE PLATFORM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

We may suspend or terminate access for material breach of these terms. Upon termination, your right to use the Platform ceases; data export and retention are handled per your organization's agreement and applicable law.

We may update these Terms & Conditions from time to time. Material changes will be communicated through the Platform or by email. Continued use after the effective date of changes constitutes acceptance.

These terms are governed by the laws of the United States and the state specified in your organization's service agreement, without regard to conflict-of-law principles.

Questions about these Terms & Conditions? Contact us through the Contact page.